Frequently Asked Questions
Everything you need to know about your Shop Warehouse gear.
How long does shipping take for heavy gym equipment?
Standard shipping for gym equipment usually takes 5-7 business days. Large items like treadmills or power racks are shipped via freight and may require an additional 2-3 days for scheduling.
What is your return policy on sports apparel?
We offer a 30-day return policy on all apparel. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Do you offer warranties on professional-grade gear?
Yes, most of our professional equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger purchases, we also offer interest-free installment plans through Klarna and Affirm.
How do I know which size of equipment to buy?
Each product page includes a detailed size guide and technical specifications. If you are still unsure, our expert support team is available via live chat to help you choose the right fit.